Privacy Policy

PRIVACY POLICY

1. General Overview
Zoah Solutions Ltd. (operating publicly as LOVOHAUS) is committed to protecting the privacy and personal data of our website visitors and corporate clients. This Privacy Policy outlines how we collect, process, protect, and handle data in absolute compliance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong and the General Data Protection Regulation (GDPR).

2. Data We Collect
We only collect personal information that is voluntarily provided to us by you when you request a consulting quote, subscribe to a brief, or contact our studio directly. This may include:

  • Full Legal Name and Corporate Entity Name.
  • Business and Contact Information (Email Address, Mobile Phone Number, Corporate Website URL).
  • Basic operational metadata automatically collected via safe cookies (IP address, browser type, page visit duration) to optimize website performance.

3. How We Use Your Data
Your data is processed strictly for the following execution pathways:

  • To communicate with you regarding requested brand strategy and marketing consulting services.
  • To generate accurate pro-forma corporate invoices and establish B2B transaction security profiles.
  • To comply with global corporate transparency regulations and international banking verification standards.
    We never sell, rent, lease, or distribute your personal data to third-party advertising networks.

4. Data Storage and International Transfers
As an international creative consulting agency, your information may be processed across our dual operational channels: securely logged under our corporate framework in Hong Kong or handled at our management hub in Spain. We utilize elite, encrypted end-to-end server parameters to ensure all personal and commercial data transfers remain legally protected from unauthorized access.

5. Your Legal Rights
Depending on your residency, you hold extensive protective data rights. Under the GDPR and HK PDPO, you are entitled to:

  • Request access to a full report of the personal data we hold about you.
  • Request the immediate correction or total erasure (“Right to be Forgotten”) of your personal data from our operational communication channels.
  • Object to or restrict the automated processing of your business data.
    To exercise any of these protective rights, please submit a formal signed email request to office@lovohaus.com.

6. Contact and Corporate Data Controller
For any questions regarding this Privacy Policy or our regional data security practices, please contact:

  • Legal Entity: Zoah Solutions LTD
  • Registered Address: Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy Central, Hong Kong S.A.R
  • European Operations Hub: Castelldefels, Barcelona, Spain (Consultations by appointment only)
  • Data Privacy Email: office@lovohaus.com